Return & Refund Policy

Last updated: July 18, 2026

At 818 Eight Eighteen, we want you to shop with confidence. If you're not completely satisfied with your purchase, please review our Return & Refund Policy below.

Exchanges

You may request an exchange within 14 days of purchase, provided the item meets our exchange requirements.

• Exchange shipping costs are the responsibility of the customer.
• Items must be returned in their original condition.

Returns

You may request a return within 14 days of purchase.

• Items must be returned in their original condition.
• If a return is requested due to a manufacturing or material defect, the item will be inspected by our quality team before a refund is approved.
• Return shipping costs are the responsibility of the customer unless otherwise required by applicable law.

Refunds

Once your returned item has been received and inspected, you will be notified of the outcome of your refund request.

Approved refunds will be issued using the original payment method whenever possible or another appropriate method where applicable.

Sale Items

Items purchased during promotional events, clearance sales, or discounted campaigns are not eligible for exchange or return.

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Need Assistance?

If you have any questions regarding returns or refunds, please contact us:

Email: eighteighten818@gmail.com
Phone: +20 11 17706009